Audible Business

Entertain, educate, & engage through audio marketing.

On-hold messaging

Research shows that 85% of callers prefer on-hold messaging to silence or just music.

Installing an on-hold messaging system helps your business:

  • Increase sales.
  • Express appreciation.
  • Tell callers how to get more from your products.
  • Make a positive impression and reinforce your brand.
  • Entertain callers with some relaxing tunes.

What is Audible Hold?

Audible Hold is our on-hold messaging service that you use to educate and inform your callers while they are on hold.

Messages and music are continuously"holdcasted" through your telephone hold circuit, using special equipment that we provide to you as part of your subscription.

Will Audible Hold hook up to my phone system?

Audible Hold works with any telephone system or phone line. Some telephone systems may require additional interface hardware.

If you have any questions, just call us at 866-428-3425. We’re glad to help in any way we can.

What do I say to my callers?

Whatever you think they need to hear about. For ideas, think about:

  • New product announcements.
  • Answers to common questions.
  • Changes in your company of interest to your callers.
  • Stories from satisfied customers.

We can help you craft the right messages. Our staff of script writers have created thousands of messages and will work with you to script messages specifically for your business. You can get involved in writing as much, or as little, as you like.

A typical Audible Hold production is 4 minutes in length and includes 5 to 8 separate messages.

What voices and music are used?

We employ professional voice talents to read your messages. A variety of voices are available.

We have an extensive library of music selections. We can assist you in selecting music that best suits your brand and customer demographic.

All music licensing fees are included in your Audible Hold service subscription.

What equipment is used?

The Audible Hold system is a compact, digital unit designed specifically for on-hold use. The playback quality and reliability are excellent.

You are not required to purchase this equipment and we provide a 100% replacement warranty.

How much does Audible Hold cost?

Custom subscriptions start at less than $49 a month.

Audible Hold rates vary depending on:

  • How many times your messages will change in a year.
  • How many locations need Audible Hold.
  • How much you want to customize messages for each location.

Request a quote on-line or call us at 866-428-3425.

What exactly is included in the service?

Audible Hold is a turn-key service solution and includes:

  • Use of a digital messaging system.
  • Complete script writing.
  • Voice talent fees.
  • "Holdcast" music license.
  • Broadcast quality audio production serivces.
  • A 100% satisfaction guarantee on all productions.

How do I get started?

Send an e-mail to sales, request a quote or call us at 866-428-3425.

We'll get back in touch with you to learn more about your business, explain and discuss your service options, confirm that your telephone equipment is on-hold messaging ready, and to prepare a quote for you.

Once you're familiar with your options and have made your choice, we will:

  1. Discuss the messaging and draft the copy for your first Audible Hold production.
  2. Schedule an installation call or ship your starter package.
  3. Once we have your approval on the script, voice, and music options, your custom audio production will be on its way you in 3 to 5 business days.

Message-on-hold samples

Here's what clients are saying

I wanted to let you know how much we appreciate your on-hold service, It seems like today more and more companies are scaling back their staffing and providing lower levels of service. Your personal follow up and assurance that our system was installed and operattng correctly has been exceptional …

… I'lI recommend Audible hold for any other business looking to replace their silence on hoId with a quality advertising message.

Jonathon Hostage

It's been about a year since we started using Audible Hold. I am pleased to report that it has proven to be an amazing tooI for sales, information, and image enhancement. After we purchased the system, we have sold at leasl $50,000.00 more because our clients are better informed…

… The funny thing is, after years of regionaI product seminars, direct sales, and sending out newsletters and flyers, my customers call and say "gosh, l didn't know you guys had that product".

Dean J. Gionis

Transaction Processing

Audible Business • 6760 English Oak Drive • East Lansing, MI 48823
ph 866-428-3425 • fax 800-976-7736