Audible Business

Entertain, educate, & engage through audio marketing.

Philosophy

Teamwork. We believe in team play. We can't be good at what we do without important contributions from people with a variety of skills. From voice talents to computer geeks, sales representatives to management, everyone has to do their part for us to perform well.

Our clients play a significant role in our team. It is their ideas and feedback that help us know how to constantly improve.

Dedication. If you've ever sold something on eBay and you make an extra effort to ship the auctioned times the same day just to get a positive feedback from the buyer, then you can relate to us. That's how we like to work to satisfy our clients. If we can deliver what you asked for a little sooner, or make a suggestion to improve your copy, we're doing it.

Communication. We seek to stay in touch. Keeping the lines of communication open in both directions is key to a healthy relationship.

Persistence. On persistence, Calvin Coolidge said "Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will not; un-rewarded genius is almost a proverb. Education will not; the world is full of educated derelicts." We succeed to the extent we persist.

Professionalism. We are professional in our dealings. We take our clients seriously. We don't take ourselves too seriously.

Humility. We prefer not to toot our own horn. We know actions speak louder than words. That's why we offer free trials for new clients. We prefer for our services to speak for themselves.

Responsibility. We take responsibility for our work. Everything we do comes with a satisfaction guarantee. If a client is ever dissatisfied with our services, we work to make it right.

Personal Service. We believe you get better service when you have one person who to talk to, rather than a call center. Clients are assigned an account representative. Your representative will be your central point of contact.

Simplicity. We like to make complex things simple. We choose technologies that are easy to use and are very reliable. You shouldn't have to follow procedures to program equipment or keep checking it because it doesn't work consistently.

Technology. Technology is a tool whose purpose is to benefit our clients and our organization. If it doesn't help us be better, faster, more consistent, or more efficient, we don't do it. Although promising new technologies are always being announced, we do not adopt new technologies blindly. We aim for the leading edge without being on the bleeding edge. We adopt technologies that are proven to be reliable.

Growth. We don't make it our ambition to grow our organization simply to be bigger than the next guy. We don't have that much ego. We are privately owned and operated; we don't have any artificially imposed performance expectations that a publicly traded company has to deal with. We aspire not to be the biggest audio marketing company, but the best at taking care of our clients.


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Audible Business • 6760 English Oak Drive • East Lansing, MI 48823
ph 866-428-3425 • fax 800-976-7736